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Videos
The Agentic Divide Discussion Series - Episode 2: Who Owns Agentic Marketing?

This video explores the organizational dynamics of ownership regarding agentic marketing and how business leaders can effectively integrate AI into their marketing strategies. The discussion highlights the following key themes: The Role of the Chief AI Officer: The speakers note that placing the entire responsibility for AI adoption across all company functions on a single chief AI officer is not scalable. While these officers play an important role in driving the agenda and ensuring AI literacy within a company, they often lack the deep domain-specific knowledge required for every department. The Importance of Partnership: Instead of creating a binary "either/or" scenario where either marketing or the chief AI officer owns AI-driven marketing, the speakers advocate for a collaborative approach. Marketers are encouraged to partner with the chief AI officer, leveraging their own domain expertise to define use cases, structures, and centers of excellence that serve the company's goals. Marketing as an Insertion Point for AI: The speakers emphasize that marketers should seize the opportunity to own their AI initiatives rather than ceding them, as doing so could be a career-limiting move for a CMO. Marketing is an ideal place to initiate AI efforts because it involves: -High-stakes, recurring decisions where companies frequently waste significant resources. -Fast feedback loops that allow for immediate measurement of results. -An abundance of data, which serves as the essential fuel for AI initiatives. Effective Deployment: Successfully deploying agentic marketing requires building an apparatus that defines what is being measured and ensures the system can improve over time.

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Videos
The Agentic Divide Discussion Series - Episode 1: Don't Believe the Hype

This first video the series discusses findings from our recent "Agentic Divide" report and the reality of AI implementation in business settings. Key topics include: Discrepancy in AI Adoption: The report claims that 70% of leaders are already running custom AI agents in production, with only 3% reporting no AI use. The speakers express skepticism regarding these figures, noting that what organizations claim to be doing often differs significantly from what is actually occurring on the ground. Measurable Business Value: Citing analysis from McKinsey, Tom and Vivek note that only 3% of companies touting AI usage are actually achieving measurable business benefit. Defining AI Usage: Much of the reported "AI usage" may stem from pressure from boards and CEOs to adopt the technology, leading organizations to classify simple tasks—such as using Claude to draft product specifications or web content—as running AI agents. Augmented Intelligence: Tom and Vivek emphasize a vision of "augmented intelligence," where AI serves to accelerate and augment human work rather than functioning as a hands-free, job-replacing replacement. Enterprise-Grade Standards: While acknowledging the utility of AI for simple use cases, Tom and Vivek stress the importance of maintaining enterprise-grade standards, including: -Careful management of data access and usage. -Implementing appropriate governance layers. -Ensuring human review of AI-generated output before it is deployed.

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Videos
Ai4 2026 Presentation Replay: Your Martech Stack Doesn't Need Another Dashboard, It Needs a Nervous System

Vivek Vaidya - Chief Technology Officer, Kana presents "Your Martech stack doesn't need another dashboard. It needs a nervous system" in the Marketing & Growth track at Ai4 2026. In this presentation Vivek discusses how the average enterprise marketing team now manages roughly 90 marketing cloud services, and yet campaign velocity and attribution haven't meaningfully improved in a decade. The problem isn't a lack of data or tooling. The problem is that your stack can see, but it can't think. The next frontier in marketing technology isn't another point solution. It's an operating layer, an enterprise-grade system that provides loosely coupled AI agents that work with the tools you already have, learns from your data continuously, and coordinates action across channels in real time. Think of it as adding a nervous system to a body that, until now, has only had organs. In this session, as a serial CTO who built and sold marketing technology platforms to Microsoft and Salesforce, I will walk through what the future of agentic marketing looks like, and why an enterprise-grade AI platform is a baseline necessity for security, governance, and to future-proof your investment in AI. During the presentation I'll cover: (1) What counts as enterprise-grade AI, (2) How you should approach your transition to agentic AI in a marketing-specific context, and (3) Show you live demonstrations of what you can achieve that was never possible before. If you've ever purchased and configured marketing technology that creates more work than it eliminates, and if you're eager to understand what's truly possible in the next era of AI, my presentation will teach you how to evaluate your technology choices as you navigate the transition to Agentic Marketing.

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